Payne & Scott Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or engage our accountancy services.
 
This policy is drafted in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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1. Who We Are
 
Payne & Scott Ltd is an accountancy firm providing professional accounting, tax, and advisory services.
 
Data Controller: Payne & Scott Ltd
Registered Office: Sportsman Farm, TN30 6SY
Company Number: 00279430
Email: office@davidpayne.org
Telephone: +44 1233 850980
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2. Personal Data We Collect
 
We may collect and process the following types of personal data:
 
 
a) Information You Provide to Us
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• Name

• Email address

• Telephone number

• Business name

• Postal address

• Financial and accounting information necessary to provide our services

• Any information you submit via contact forms, email, or telephone

 
 
b) Information Collected Automatically
 
When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Operating system

• Pages visited and time spent on the website

• Referring website addresses

 
This information is collected through cookies and similar technologies.
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3. How We Use Your Personal Data
 
We use your personal data for the following purposes:

• To respond to enquiries and provide requested information

• To deliver our accountancy and advisory services

• To comply with legal and regulatory obligations

• To manage client relationships

• To improve our website and services

• To maintain internal records

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4. Lawful Bases for Processing
 
We process your personal data under one or more of the following lawful bases:

• Contract: Where processing is necessary to perform a contract with you

• Legal Obligation: Where required to comply with legal or regulatory requirements

• Legitimate Interests: Where processing is necessary for our legitimate business interests and does not override your rights

• Consent: Where you have explicitly given consent (e.g. marketing communications)

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5. Sharing Your Personal Data
 
We do not sell your personal data. We may share your data with:

• HM Revenue & Customs (HMRC)

• Regulatory bodies

• Professional advisers and service providers acting as data processors

• IT and cloud service providers

• Legal authorities where required by law

 
All third parties are required to respect the security of your personal data and to treat it in accordance with the law.
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6. International Data Transfers
 
We do not transfer your personal data outside the UK unless appropriate safeguards are in place in accordance with UK GDPR requirements.
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7. Data Security
 
We have implemented appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure. Access to personal data is limited to those who have a business need to know.
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8. Data Retention
 
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or regulatory requirements. Retention periods may vary depending on the nature of the data and our legal obligations.
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9. Your Data Protection Rights
 
Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate or incomplete data

• Request erasure of your personal data

• Object to or restrict processing

• Request data portability

• Withdraw consent at any time where processing is based on consent

 
To exercise any of these rights, please contact us using the details above.
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10. Cookies
 
Our website uses cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings. For more information, please see our Cookie Policy [if applicable].
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11. Third-Party Links
 
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
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12. Changes to This Privacy Policy
 
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect upon posting.
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13. Complaints
 
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
 
Website: https://ico.org.uk
Telephone: 0303 123 1113
 
Last updated: 30/01/2026